Case stories


Telia’s smart solutions boost sustainable transport

Public transport can transform cities – but only if we, the citizens, give it a chance. Public transport needs to be more than an economical option; it needs to be the most efficient and enjoyable ride. That’s why Telia started from the commuter experience and worked outwards to build an end-to-end connected public transport experience. We are redefining what public transport means for commuters, transport operators and cities.

Telia Connected Vehicle also helps transport and logistics companies to optimise their business by consolidating their onboard systems, reducing fuel consumption, and handling vehicle and fleet management more efficiently.

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Telia Connected Vehicle

Telia launches a new service that makes vehicle and fleet management more efficient, helps promote more environmentally friendly driving, and enables fuel consumption to be reduced by up to 12 percent.

Telia Connected Vehicle is built on the Fältcom platform that was originally developed and proven in the public transport industry. As well as providing “out of the box” features, it is also an open platform that enables transport and logistics operators to consolidate their own and third party applications.

”Several logistics and service companies, such as Neste, have been involved in the development of the new service,” says Kalle Mehtola, head of IoT sales at Telia Finland. “We aim to create completely new types of services for the industry, simultanerously enhancing operations and saving both operational costs and the environment”.

Read more on Telia’s website.


Data Insights help Helsinki Regional Transport Authority measure impact

The Helsinki Regional Transport Authority spent € 1.2 billion on a subway extension from Helsinki to the suburban city of Espoo in order to improve the commute for thousands of travelers while reducing CO2 emissions. To optimize connecting bus routes and also measure the sustainability efforts of the subway extension, they used Telia Crowd Insights.

Telia Crowd Insights are based on anonymized mobile network data providing information regarding where crowds are coming from and going to at a particular time. In this way, HSL was able to get clear and lucid views of exactly how the travelers used the existing bus services. This gave HSL a reliable basis for decision-making in order to re-plan the connections. And immediately after the new services began to operate, HSL was able to see how the travelers´ moving patterns changed.

“Benefiting from the new data source and continuous data requires changing the way we operate,” says Tapio Levä, Senior Business Development manager for data insights in Finland. “In the past, many organizations have based their operations on statistics that were updated once a year, for example, but now they have constantly updated data available on, in this case, the flow of people.”

Read more on Telia’s website.


Fuel savings and better driving habits for is a leading long-distance bus service in Finland. The company that started its business with one bus between the cities of Tampere and Pori has rapidly grown into one of the best known brands in Finland, revolutionising the entire public transport business and making buses once again a considerable means of travel. With Telia’s Connected vehicle solution, the company is primarily seeking fuel savings.

“ was among the first ones in Finland to start using Telia’s Connected Vehicle offering, that has been designed to optimise the operations of heavy equipment using real-time operating data. The service will be installed in all 68 double-decker buses and possibly also in the 60 single-deckers,” says Telia logistics solution specialist Satu Orava.

“Connected vehicle provides many benefits compared to the present state. With the service, we can combine many services that were previously sourced from several vendors. The number of mobile subscriptions has decreased from seven to two, and we can access the vehicle’s CAN bus errors, allowing us to fix things,” says Lauri Helke, CEO at

Read more on Telia’s website and watch Telia’s video on the subject.


Telia connects 2,000 buses to smart heating

Telia Company has, together with public transport company Nobina, developed an IoT-service for smart heating of buses. 2,000 buses in Sweden have been equipped with the solution which will lower power consumption equivalent to the yearly output from two wind turbines. Nobina is the Nordic region’s largest public transport service provider.

The usual way of heating buses is to heat them at the garage before they are dispatched. The new IoT-service makes the heating more efficient. 2,000 buses have been equipped with connected temperature sensors and control systems that ensure that the proper amount of energy is supplied at the right time to keep an ultimate temperature profile. The connected temperature sensors are screened in real-time and the temperature profile is updated depending how the buses are utilized.

The IoT-service lowers Nobina’s power consumption with 22GWh yearly which is equivalent to the output from mid-sized two wind turbines.

Read more on Telia’s website and watch Telia’s video on the subject.


Improving traffic flow in New York

New York is where the term gridlock was invented: traffic jams that block all directions grinding the city to a halt. And with ever more vehicles competing for road space with cyclists and buses, it’s a problem that effects all New Yorkers. The New York City Department of Transportation is approaching the problem in two ways:

  1. Firstly, traffic management: using data to identify stoppages in the traffic system so they can fix them before they compound into larger problems.
  2. The second way is to make bus services a better experience so more New Yorkers will choose the bus instead of the car. Part of this is to make bus services more predictable by providing accurate real-time bus arrival times displayed at bus stops and pedestrian information signs.

They needed a robust, plug-and-play edge gateway that could be fully managed remotely, without needing to send technicians out to physically reconfigure. They also needed one with high enough security to work in the city’s closed communications network. By connecting traffic lights and bus stops, Telia is delivering real-time data to help the NYC DOT keep traffic flowing and make public transport a better experience.

By providing real time bus arrival times to passengers, the NYC DOT aims to deliver a better service. When people know exactly when the bus will arrive – in minutes away rather than stops away – it is more predictable and a better experience.

Buses send position data to the traffic control center which calculates how many minutes away the bus is. This data is then sent on to Telia IoT Edge Gateways installed at bus stops and pedestrian information signs to feed real-time data for digital displays. The information is also provided via text-to-speech for the visually impaired.

Read more on Telia’s website and watch Telia’s video on the subject.

Picture: Telia Company

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